Service Details

A Service From LaserFast Includes:

1. Removal of toner and paper dust from fusing assembly – checking of assembly and replacement as necessary

A damaged fusing assembly can generate high repair bills. We remove the contaminants before they do serious damage! Damaged units can be replaced at the time of service at a discounted price, saving the cost of a future service call. Units carry a "fuser life warranty".

2. Checking and cleaning of job off-set, switchback, duplex assemblies and auxiliary paper trays

These highly complex mechanical units, used to move paper and separate jobs, need periodic cleaning in order to operate properly.

3. Inspection of and cleaning of pickup roller surface

Pick up rollers can become slick and ineffective over time. We will recommend which rollers and pads should be replaced to keep your machine working effectively. Rollers and pads can be replaced at time of service.

4. Lubrication of machine with appropriate high temperature grease

All through drive gears in printers are properly lubricated at the factory, over time the heat from the fuser and the motion in the machine combine with paper dust, toner and dirt to dry out the lubricant, making lubrication necessary.

5. Cleaning of exit rollers

Like the pick-up rollers, exit rollers become coated with a hard, shiny white film of paper debris that makes them slick. Solvent cleaning usually restores them to their original texture. Un-restorable rollers will need to be replaced at the customer's expense.

6. Cleaning of the electronic bay of the machine, using a vacuum

Dust and dirt, especially toner, can become conductive on circuit boards, causing premature failures. With the machine covers removed, our technicians can thoroughly clean the entire electronic assembly of the contaminants.

7. Inspection of separation pads and rollers

All printers use a cork separation pad or rubber rollers to feed one sheet of paper at a time into the machine. Cork separation pads are replaced and all separation rollers are returned to OEM specifications.

8. Inspection and cleaning of beam-to-drum optical path

Some machines have a mirror in the laser optical path to direct the laser beam to the machine's image drum. Over time this mirror can become so cloudy that the print quality is seriously impaired.